Now you can append patient satisfaction and quality of care patient survey data to your athenahealth patient records in real-time as patients leave their clinic appointments.

Rounds® is a low-cost, all-digital patient feedback software program that captures patient experience, satisfaction and quality of care measures in real-time as patients leave their clinic appointments, or via links placed in emails and cellphone text messages. Rounds replaces the traditional method of collecting patient experience data by direct mail.

Summary of Features

• Real-time data capture and results
• 24/7 performance
• The only healthcare software with a built-in ROI calculator that computes the cost savings providers realize from reduced ER visits and overnight admissions resulting from the care patients receive in your clinics
• Exclusive Aggregated Reporting System™ enables clinic administrators to compare their organization’s performance to other clinics
• A built-in language translation tool ensures that non-English speaking patients are not underrepresented in clinic performance reports
• COVID-19 passive patient monitoring. Keeps track of patients who have been exposed, tested, diagnosed or treated for COVID-19
• Post telemedicine appointment feedback provides timely feedback
• You get unlimited users, surveys and build-your-own survey capability all for one low monthly subscription cost
• Subscribe now.  Use the “Order Now” button below
• Rounds has been used in more than 100 clinic locations in 18 states

How Rounds Saved a Patient

About TCI Software, Inc.

TCI Software is a software as a service (SaaS) company located in the Research Triangle region of North Carolina. Formed in 2013, the company’s mission is to provide healthcare providers with digital solutions. Current Rounds applications include patient satisfaction and quality of care, COVID 19 tracking, Telemedicine feedback, SDOH and mental health evaluations.